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CPM Holdings Inc.
Blackburn, MO | Full Time
$104k-131k (estimate)
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Service Manager
CPM Holdings Inc. Blackburn, MO
$104k-131k (estimate)
Full Time | Wholesale 8 Months Ago
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CPM Holdings Inc. is Hiring a Service Manager Near Blackburn, MO

JOB SUMMARY:

This is a Service Manager position within the CPM packaging group company. Reporting to the VP of Aftermarket.

This position is an essential role for the business and focuses heavily on the customer experience. Providing leadership and management of the multi disciplined Field Service Team and liaising with customers on sites around the world.

The role requires a strong, people manager with experience of managing a field service team in a technical environment, a critical thinker with a can do attitude and sound commercial acumen

DUTIES AND RESPONSIBILITIES:

  • People and resource planning.
  • People management
  • Conflict resolution.
  • Support the VP of Aftermarket to develop aftermarket revenue streams and maximise productivity.
  • Daily Management of the Field Service Team.
  • Understand customer needs and have the ability to resolve issues through knowledge and collaboration with other business Stakeholders
  • Manage and prioritize workload to ensure that assigned activities are completed effectively and on time.
  • Understand, comply with and promote our client's strong quality and HSE culture.

REQUIRED SKILLS/ABILITIES:

Essential

  • Extensive experience in a continuous production, environment or service industry.
  • Management of a Global Service team.
  • Knowledge of computers and applications, such as Microsoft Word, Excel, and PowerPoint.
  • Time, Resource and Budget Management experience
  • Experience of managing complex Projects
  • Experience of Managing Subcontract Resource
  • Experience of Global Service Delivery
  • Senior level Presentation & communication skills
  • A sound understanding site safety, working at height, confined spaces, etc. RAMS

Desirable

  • Experience of working with Burners and thermal engineering preferred.
  • Working knowledge of SCADA, PLC advantageous
  • Working knowledge of air flow and fan systems preferable

CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$104k-131k (estimate)

POST DATE

09/27/2023

EXPIRATION DATE

07/07/2024

WEBSITE

cpm.net

HEADQUARTERS

COMPTON, CA

SIZE

1,000 - 3,000

FOUNDED

1883

TYPE

Private

REVENUE

$5M - $10M

INDUSTRY

Wholesale

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About CPM Holdings Inc.

CPM is a supplier of engineered process equipment to animal feed, oilseed processing, extrusion and thermal processing markets.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

Butler University
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